Frequently Asked Questions

You schedule appointments in minutes on a drag-and-drop calendar and prevent conflicts by staff and room/chair. Available time slots are calculated automatically from each branch's working hours, and automatic reminders reduce no-shows.

You create detailed profiles for every client with visit history, preferences, notes and photos. Loyalty tracking, comparison of past analyses and personalized recommendations help you increase satisfaction and repeat visits.

You sell multi-session packages (e.g. "Facial Care x4") and instantly see which sessions are used, planned or remaining. Sessions link to appointments; a no-show doesn't burn a session and can be rescheduled, and unplanned packages are listed on a dedicated screen.

You keep sales, collections, expenses and account movements in one place and see customer and supplier balances instantly. Comprehensive financial reports make it easy to follow your salon's cash flow and profitability.

You define your services with price, duration and expert requirements, and manage your staff, rooms and chairs. Staff-based appointments, performance and commission tracking help boost your team's productivity.

Yes. For multi-branch businesses you can manage each branch's appointment, customer, staff and financial data from one account, with branch-based working hours and reports.

By uploading a single photo of your client, you analyze skin type, tone and concerns or hair health within seconds. Results turn into professional reports and personalized care recommendations, boosting your sales and client trust.

AI credits are used for AI skin and hair analyses, and each analysis costs 1 credit. If the credits in your plan run out, you can buy additional credits at any time.

After signing up, you use all salon management features free for 14 days with no credit card required. You get setup support during the trial and can upgrade to a paid plan whenever you like.

All your data is protected with 256-bit encryption and stored on secure servers. With GDPR-compliant infrastructure and role-based access control, your customer information is only visible to authorized people.

sysSalon is a web-based platform. You can access it from anywhere via a browser on your computer, tablet or phone, with no installation required.

Yes, you can cancel your subscription at any time. After cancellation you keep using the service until the end of the current period; there are no hidden fees or commitments.